Privacy Policy

1. Introduction

CrayonBuilding ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Make a purchase
• Request a quote for custom design services
• Contact us via email or phone
• Subscribe to our newsletter

This information may include: name, email address, phone number, company name, payment information, and project details.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Referring website and pages visited
• Date and time of visits
• Clickstream data and usage patterns

3. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver digital products
• Respond to your inquiries and provide customer support
• Send you order confirmations and project updates
• Improve our website and services
• Send promotional emails (with your consent)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

4. Payment Information

All payment transactions are processed through Stripe, a third-party payment processor. We do not store your credit card information on our servers. Stripe's use of your personal information is governed by their privacy policy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Mobile Communications: We do not share mobile opt-in data with third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our website.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications
• Data portability

To exercise these rights, please contact us at hello@crayonbuilding.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: